• 作者： 黃世雄; 宋雪芳
• 作者服務機構： 淡江大學教育資料科學系
• 中文摘要： 網路世界的到來，讓電腦不再是一種科技而是生活。圖書館不再以實際藏有多少圖書、期刊為評量的標準，網路資訊成了參考服務的一環、虛擬館藏取代實際館藏。但是網路的快速發展也帶來另一種資訊的爆增、超載(overload)、網路的網網相連也帶給人們深陷蛛網的感受。圖書館的職責不僅是提供有整理的實體資訊、網路資訊的整頓也是圖書館員的天職。整合及應用電子參考工具書可以幫助圖書館有效掌握全球網路資訊，節省每個圖書館重複浪費時問評比網路參考資料，且能反應網路上參考工具之良莠，從而可抑制不良參考工具之氾濫，節省網路連線時問、費用，作為粹取資訊及品質控制之閘門。 今就網際網路上六十九所美國大學圖書館所提供的電子參考工具書為對象進行分析、評估與整合做一拋磚引玉的工作，期盼圖書館界能在網路世界中貢獻力量，扮演更有價值的角色。
• 英文摘要： The arrival of the network has made the computer an integral part of our daily life, rather than just a technology.No longer a library is assesse solely by the volume of its books and periodicals. The network information resourcesoutside the library is now a part of its service base, and the so-called virtual collection which includes the resources be-yond the library walls has functionally replaced the physical bibliographic collection. On the other hand, the explosiveadvancement of the network information volume has created a problem of its own---information overload, and as a re-sult, many users get lost in the information web during the process of searching for a desired item. Librarians, by virtueof their profession, not only have the responsibility to provide information services but also need to assume the work ofprocessing the large amount of information mess into an organized information source. Gathering the information aboutthe electronic reference books can help librarians gain control of the network data, and can save librarians time on hun-ting and evaluating the network information items redundantly. Furthermore, the work could show the strength and wea-kness of each one of the reference books, and might curb the flooding of low quality reference books onto the network,and thus cut down the traffic and the cost of the network. It could also be used as a tool for the quality control of the in-formation network. This article has gathered, from the Internet, the electronic reference books provided by 69 American academiclibraries, and has systematically analyzed and provided annotations for each of these books. Hopefully, this article willgenerate more studies on this topic, and librarians will assume more significant roles in the development of the Internetinformation world.
• 中文關鍵字： 網際網路; 資源分享; 參考工具書; 參考服務
• 英文關鍵字： Internet; Resource Sharing; Reference Tools; Reference Services